Why Use SNS

The hidden cost of lost time and productivity due to technical problems is the single largest expense of business technology. Functioning without qualified IT support can be costly and detrimental to your network. Smart Network Strategies allows your company the benefits of a fully staffed IT department at a tiny fraction of the cost. We are at your service 24 hours a day, 365 days a year. When you do have a problem, there's just one number to call, any time of day or night.

Our services are both proactive and reactive. On the proactive side:

-We remotely monitor the critical aspects of every system's security and performance around the clock, allowing us to anticipate and correct many issues before they occur.

-We assign you a dedicated account manager who takes the time to understand your current technology needs and your business goals. As a result, we can help you make the right technology decisions now and in the future.

-We help with all of your technology purchases, assuring that you get everything you need and (don't need) at all the lowest prices.

-We train your staff in the correct usage of the tools they currently have and the new ones you would like to provide them.

When a problem does occur, we're always there to help

-All of our technicians are highly trained and certified. They are versed in multiple technologies working with people who would rather remain non-technical.

-We can take control of an unruly PC or server. This frees your employee from wrestling with the problem, risking of making it worse, and the tedium of the "now do this and tell me what happens" approach you get with ordinary telephone support.

-We'll arrive on site as needed and stay there until the problem is fully resolved.

And remember , all of this is included in the flat monthly rate. There's no "meter running" as there is with consulting services. There are no hidden costs or surprise service charges.